Terms & Conditions

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

Upline One LLC is a New York limited liability company providing software development, technology, automation, integration, marketing, growth, consulting, and related professional services to business clients.

You may use this website for lawful purposes. You agree not to:

• violate applicable law;
• attempt to gain unauthorized access to our systems or accounts;
• interfere with the operation or security of the website;
• introduce malware or other harmful code;
• engage in automated abuse of the website or its contact form;
• scrape the website in a manner prohibited by applicable law or by technical restrictions we put in place;
• impersonate any person or entity; or
• infringe the intellectual property rights of Upline One or others.

Nothing in this section is intended to prohibit ordinary indexing of this website by legitimate search engines.

Visiting this website, submitting a contact form, requesting information, booking an introductory consultation, or otherwise communicating with us does not, by itself, create a client relationship, partnership, joint venture, or fiduciary relationship, and does not obligate Upline One to accept any engagement. A service relationship begins only under the applicable written agreement or other expressly agreed terms.

Project-specific matters — including scope, deliverables, milestones, responsibilities, pricing, payment schedule, change requests, intellectual property, confidentiality, warranties, support, termination, and acceptance criteria — may be governed by a separate written agreement. Where such an agreement exists, it controls the engagement to the extent it addresses these matters.

For contracted work, scope is determined by the applicable proposal, SOW, or agreement. Work outside the agreed scope may require a written change request, a revised timeline, additional fees, or revised deliverables. These Terms do not imply unlimited revisions or unlimited work under any engagement.

Where applicable, clients may be responsible for timely provision of content, approvals, credentials, access, business requirements, technical information, feedback, legally authorized materials, third-party accounts, and other dependencies needed to complete a project. Delays caused by a client, or by dependencies outside our control, may affect project timelines.

Fees, deposits, payment milestones, recurring charges, expenses, and payment terms are determined by the applicable proposal, order, SOW, invoice, subscription terms, or client agreement — not by these general website Terms. Unless expressly included in writing, third-party costs are separate from Upline One’s professional fees. Depending on the engagement, third-party costs may include items such as hosting, domain registration, advertising spend, software subscriptions, API usage, payment processing charges, licenses, or cloud infrastructure. Not every category listed here applies to every engagement.

Projects may rely on third-party platforms, APIs, cloud services, payment processors, CRM providers, advertising platforms, hosting services, or other external systems that are outside Upline One’s direct control. We do not guarantee uninterrupted third-party availability, continued API access, unchanged third-party pricing, continued third-party features, third-party security practices, third-party policy decisions, or indefinite third-party compatibility. Changes made by a third-party provider may require additional work or fees if they fall outside the agreed project scope.

Where Upline One provides AI-assisted or automated systems, the output of those systems may depend on client-provided information, third-party models or services, configuration, and data quality. AI-assisted or automated outputs may contain errors or may require human review. Unless expressly agreed otherwise in a written client agreement, the client remains responsible for appropriate human oversight of such outputs and for decisions made using them. We do not guarantee the accuracy of AI-generated results.

Where Upline One provides marketing or growth services, we do not guarantee specific revenue, lead volume, conversion rates, search rankings, advertising performance, social media growth, or third-party platform account approval or availability. Marketing results depend on numerous factors outside our control. Any specific performance commitment must be set out in a written client agreement.

The Upline One name, logo, branding, website design, website content, copy, graphics, and our proprietary processes, software, reusable tools, frameworks, libraries, templates, methodologies, and know-how are owned by Upline One or our licensors, except to the extent expressly agreed otherwise in a written client agreement. Nothing in these Terms transfers ownership of third-party or client-owned materials to Upline One.

Clients retain ownership of materials they own and provide to us, subject to the rights necessary for Upline One to perform contracted services. Clients represent that they have the necessary rights and permissions for any materials they supply to us.

Ownership and licensing of project-specific deliverables are governed by the applicable client agreement. Where an agreement provides for transfer of specified final deliverables upon full payment, that transfer does not automatically include Upline One’s pre-existing intellectual property, reusable components, generalized know-how, internal tools, frameworks, libraries, third-party materials, or open-source components, unless expressly agreed otherwise. Third-party and open-source components remain subject to their own licenses.

We do not claim unlimited rights to disclose confidential client work. Any portfolio or public display rights are subject to the applicable client agreement, confidentiality obligations, and any permissions required from the client.

Confidentiality obligations for client projects are governed primarily by applicable non-disclosure agreements and client agreements. Submitting information through this website’s general contact form does not, by itself, create a confidential relationship. Please do not submit highly sensitive or confidential information through the general website contact form unless an appropriate agreement or secure method is already in place.

This website and its general content are provided on an “as available” basis to the extent permitted by law. We do not promise that the website will be uninterrupted or error-free. Any project-specific warranties are governed by the applicable client agreement.

To the maximum extent permitted by law, Upline One is not liable for indirect, incidental, special, consequential, or exemplary damages arising from general use of this website. Where a written client agreement establishes its own negotiated liability provisions for contracted services, that agreement controls for those services.

You agree to indemnify Upline One against reasonable claims arising from your unlawful use of this website, your violation of these Terms, or infringement caused by materials you submit through the website. Indemnification obligations for client projects are governed by the applicable client agreement rather than this section.

We may modify this website, update its content, discontinue features, or update these Terms at any time, without guaranteeing permanent availability of any particular feature or content.

We may restrict or terminate access to this website for conduct that is abusive, unlawful, harmful, or that threatens the security of our systems.

These website Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles. Project-specific agreements may establish their own governing-law and dispute-resolution provisions, which control for that engagement.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

These Terms govern use of the corporate website. Separately executed client agreements govern their respective engagements and control over these Terms to the extent of any conflict regarding contracted services.

Questions about these Terms can be directed to us as follows.

You can reach us at info@uplineone.com.