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Privacy Policy

Privacy Policy

Last updated: August 24, 2026

This Privacy Policy describes how Upline One LLC ('Upline One,' 'we,' 'us,' or 'our') collects, uses, discloses, and protects information when you visit uplineone.com, contact us, request information or a consultation, submit a project inquiry, or otherwise communicate with us. Client-specific products, applications, systems, or services we build or operate on behalf of a client may be subject to separate contractual terms or privacy documentation that takes precedence over this policy for that engagement.

1. Introduction

Upline One LLC is a New York limited liability company that provides software development, technology, automation, integration, marketing, and related professional services to business clients. This policy applies to the corporate website at uplineone.com and to our general business communications with visitors, prospective clients, and inquiries submitted through the site.

2. Information we collect

Information you provide directly. When you submit an inquiry through our contact form, we collect the information you choose to include, which may consist of your name, company name, email address, phone number, service interest, project budget and timeline, and any project details or other information you write in your message.

Information collected automatically. Like most websites, the infrastructure that hosts uplineone.com may automatically log basic technical information for security and operational purposes, such as IP address, browser and device type, pages requested, referring pages, and timestamps. This website does not currently use analytics platforms, advertising pixels, or similar tracking technologies beyond this baseline hosting-level logging.

3. How information is used

We use the information described above to:

  • respond to your inquiry and evaluate project requests;
  • provide services you request from us;
  • operate, maintain, and improve this website;
  • communicate with prospective and existing clients;
  • maintain the security and integrity of our systems and prevent misuse;
  • comply with applicable legal obligations;
  • enforce our agreements; and
  • maintain ordinary business records.

We do not sell personal information for money.

4. Cookies and similar technologies

This website does not currently use non-essential cookies, advertising trackers, or analytics tracking technologies. Any cookies used are limited to those strictly necessary for the website to function. If this changes in the future — for example, if we add analytics to better understand website usage — we will update this policy and implement an appropriate consent mechanism where required by law before activating non-essential tracking.

5. Third-party services

We use third-party infrastructure and business tools to operate our business and this website. Depending on how our systems are configured at a given time, this may include hosting and cloud infrastructure providers and email delivery providers used to route inquiries submitted through our contact form. As our business grows, we may also use additional tools such as customer relationship management (CRM) platforms, scheduling tools, analytics, or communications platforms. Any such service processes information subject to its own terms and privacy policy. We do not control, and are not responsible for, the independent practices of third-party providers.

6. Client data

When Upline One processes information on behalf of a client in connection with contracted services — for example, information handled within software, systems, or marketing infrastructure we build or operate for a client — that client’s own agreement and any applicable data-processing terms may govern that processing. Depending on the engagement and applicable law, Upline One may act in the capacity of a service provider, contractor, processor, or similar role. This section does not establish a single legal classification that applies uniformly across every engagement.

7. Data sharing

We may disclose information where reasonably necessary to:

  • service providers who support our business operations;
  • professional advisers, such as legal or accounting professionals;
  • comply with law, regulation, or valid legal process;
  • protect the rights, safety, security, and property of Upline One and others;
  • investigate suspected misuse, fraud, or security incidents; and
  • complete a merger, acquisition, financing, restructuring, or sale of some or all of our business or assets.

Service providers receive information only as reasonably necessary to perform their functions, subject to applicable agreements and law.

8. Data retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to satisfy contractual obligations, legitimate business needs, dispute resolution, security, and applicable legal obligations. We do not currently maintain a fixed retention schedule for all categories of information.

9. Data security

We use administrative, technical, and organizational safeguards appropriate to the nature of the information and services involved. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Privacy rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain information we hold about you, to request information about how your information is processed, or to withdraw consent where our processing relies on consent. These rights are subject to applicable law, and exceptions may apply. To make a request, use the contact information below.

11. U.S. state privacy rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws, which may include rights to know, access, correct, or delete personal information, and to opt out of certain uses. Whether a particular state privacy law applies to Upline One depends on factors such as the volume and nature of information we process, and we do not represent that any specific state privacy statute applies to all visitors. Where applicable rights exist, you may submit a request using the contact information below.

12. Children's privacy

Our website and business-to-business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

13. International visitors

Upline One is based in the United States. Information we collect may be processed in the United States and in other locations used by our service providers. We do not represent that our practices satisfy the requirements of any specific non-U.S. data protection framework, such as the GDPR, unless separately agreed in writing for a particular engagement.

15. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

16. Contact

If you have questions about this Privacy Policy or wish to exercise a privacy right described above, please contact us.

You can reach us at info@uplineone.com.